Shipping policy
Shipping Policy
Shipping Information
At Lioraby brand we are committed to delivering your order as quickly and efficiently as possible. We understand how important it is to receive your baby essentials on time, and we work closely with our shipping partners to ensure a smooth delivery experience.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
Please note that orders are not processed, shipped, or delivered on weekends or public holidays. During periods of high demand, processing times may be slightly extended.
Shipping Times
Estimated delivery times may vary depending on your location and the shipping method selected at checkout.
Typical delivery estimates:
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Estimated delivery times are generally:
** 7–14 business days** for most international and domestic orders
Delivery times may vary depending on your location, customs processing, local postal services, weather conditions, or other unforeseen delays.
Please note that these timeframes are estimates and may be affected by customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping rates are calculated and displayed during checkout. From time to time, we may offer free shipping promotions on qualifying orders.
Any applicable shipping fees will be clearly shown before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking updates to become available after shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
Lioraby is not responsible for delays, lost packages, or additional fees resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
While we do our best to ensure timely delivery, occasional delays may occur due to factors outside our control.
If your package appears lost or significantly delayed, please contact us at dannykananga@gmail.com, and we will work with the shipping carrier to assist you.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, and other fees may be charged by your local customs authority.
These charges are the responsibility of the customer and are not included in the product or shipping prices displayed on our website.
Contact Us
If you have any questions regarding shipping or your order status, please contact us:
Email: dannykananga@gmail.com
Thank you for choosing Lioraby. We appreciate your trust and look forward to serving you and your little one.