Contact Us

Have a question or need assistance? We're here to help.

Whether you're looking for product

Frequently Asked Questions

How long does shipping take?

Estimated delivery times are generally 7–14 business days, depending on your location.

Do you offer order tracking?

Yes. Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

What is your return policy?

We offer a 30-day return policy on eligible items. Products must be unused, in their original condition, and returned with their original packaging.

How can I contact customer support?

You can reach our support team anytime at dannykananga@gmail.com. We aim to respond within 24–48 business hours.

Can I change or cancel my order?

If your order has not yet been processed, we may be able to modify or cancel it. Please contact us as soon as possible after placing your order.

What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping times may vary depending on your location.

What if my item arrives damaged or incorrect?

Please contact us immediately with photos of the item and your order number. We'll review the issue and work quickly to provide a solution.

Are your products safe for babies?

We carefully select products made with baby-friendly materials and prioritize quality, comfort, and safety in every item we offer.

Why choose Lioraby?

At Lioraby, we're committed to providing thoughtfully selected baby essentials, reliable customer service, affordable pricing, and a smooth shopping experience for growing families.

information, need help with an order, or have any general inquiries, our team is ready to assist you.

Get in Touch

Email: dannykananga@gmail.com

We aim to respond to all inquiries within 24–48 business hours and provide the support you need as quickly as possible.

Thank you for choosing Lioraby. We appreciate your trust and look forward to serving you and your little one.